From the first conversation to delivering results to the relevant specialist, we coordinate providers, samples, laboratories, communication and follow-up through one point of contact.
Not every healthcare process follows the same steps. These five stages outline our coordination model, which adapts to each person's needs.
We listen to your needs, review the health information and reports you already have, and plan the next steps with the relevant providers and specialists.
At the end of this stage The route forward and the necessary steps are identified.
If sample collection or home healthcare support is needed, we coordinate the arrangements with authorized healthcare professionals and service partners.
At the end of this stage The appointment and service arrangements are confirmed.
We follow the preparation of samples according to the receiving laboratory's requirements, the completion of documents and the appropriate transfer arrangements.
At the end of this stage Delivery of the sample and documents to the intended destination is tracked.
We stay in contact with the authorized laboratory, track the test status and follow the timely delivery of the report to the relevant people.
At the end of this stage Receipt of the report by the intended recipients is confirmed.
We coordinate review of the results by the relevant physician or specialist and, where needed, arrange a second opinion or a connection for the next healthcare step.
At the end of this stage The person knows whom to contact and how to proceed.
Some processes need only laboratory and results follow-up. Others may involve sample transfer, specialist consultation or at-home healthcare arrangements. The scope is clarified during the initial conversation by reviewing needs and the healthcare information available.
PMeD provides planning, communication and coordination support. Medical assessments, healthcare procedures and laboratory work are carried out by physicians, healthcare professionals and institutions authorized in their respective fields.